AVA was founded by Anne-Marie Mittleman in May 2007 following a request for some administration support from a client of her balloon decorating business, Celebration Sensation.

A charity needed some additional help to organise their first conference and once they knew about Anne-Marie’s administrative background, she was the ideal choice.

Anne-Marie has spent 7 years in the travel industry starting with a HND in Travel and Tourism Management (Distinction) and worked in a wide variety of areas from high street retail, inbound tour operations, call centre and business travel. But after a decline in the business travel market, she decided to turn her skills to a more specific administrative role and has spent the last 9 years in variety of roles including Team Secretary, Training Administrator and PA to the Vice President of Europe.

She has since developed a one-off request for admin support into a reputable business which is dedicated to providing and maintaining a high standard of customer service alongside quality work.